How SimpleOne Helps Partners and Clients Master New Solutions

In the rapidly evolving world of enterprise software, having access to high-quality training directly from the vendor can make the difference between successful implementation and costly delays. SimpleOne Education provides technical teams with the knowledge and skills needed to effectively customize and deploy SimpleOne low-code solutions, helping both partners and end clients maximize their return on investment.

What is SimpleOne Education?

SimpleOne Education is the comprehensive training center of SimpleOne, a developer of low-code solutions for service process automation for business. The training center is specifically designed to equip technical specialists—both from partner integrators and client organizations — with the expertise needed to customize and administer SimpleOne's platform.

The primary focus of SimpleOne's courses is to provide technical teams with in-depth knowledge of the platform's low-code and no-code tools and administration capabilities. This enables partners to efficiently tailor the out-of-box solutions to meet specific client requirements and helps client organizations to independently manage their SimpleOne implementation.

Why is this training essential? While SimpleOne solutions work well out of the box, most organizations have unique needs that require customization — specific business processes, internal approval workflows, custom automation, or specialized access rights. SimpleOne Education provides the structured knowledge needed to implement these customizations effectively, reducing the learning curve and helping technical teams avoid the frustration of navigating documentation without proper guidance.

The SimpleOne EDU Training Resources

SimpleOne EDU offers a comprehensive range of English-language courses focused on technical implementation and administration.

Available Courses

Getting Started with SimpleOne: A Beginner's Guide

• Course Objective: To provide students with a basic understanding of the SimpleOne platform interface and its main objects.
• This course introduces the SimpleOne platform, which is designed for business process automation. The platform functions as a constructor that allows organizations to create custom solutions. SimpleOne focuses on corporate customers interested in improving business process efficiency through service approach and digital transformation.

Low-/No-Code SimpleOne Developer

• Course Objective: To equip students with basic development skills using the platform's Low-/No-Code tools.
• The course teaches how to solve development tasks using No-Code tools (which don't require programming) and Low-Code tools (which allow JavaScript customization).
• Students learn about data structure, version control systems, and practical development skills.

Administrator of SimpleOne Platform and ITSM Solution

• Course Objective: To provide basic administration skills for the SimpleOne platform and ITSM solution.
• Students learn how to administer platform users, assign roles and access rights, customize and brand the Self-service portal, create a Service Catalog and workflow schedules, and explore automatic notifications and logging systems.

These courses enable participants to:

• Configure business rules
• Write scripts for customization
• Implement and customize widgets
• Use all low-code and no-code platform tools
• Set up and manage user rights and access controls
• Administer the platform and ITSM application

The courses are available in two formats:

1. Self-paced learning: Access to pre-recorded materials, lectures, and assessments on the SimpleOne LMS platform at no cost.
2. Instructor-led training: Paid cohort-based courses with SimpleOne expert support, individual sandbox environments with specialized training packages, practical assignments with instructor feedback, and official certification upon successful completion.

It's important to note that the technical courses require a basic understanding of JavaScript to be effectively utilized.

Benefits of SimpleOne Education Training

For Partners:

• Faster implementation: Structured learning of the platform's capabilities enables partners to implement solutions more efficiently than attempting to navigate documentation without guidance.
• Reduced support load: Well-designed processes and properly written code result in fewer errors for end users, decreasing the burden on support teams.
• Enhanced client satisfaction: Partners with certified SimpleOne expertise can better meet client expectations and deliver higher quality implementations.

For Clients:

• Technical team empowerment: In-house technical specialists can learn to manage and customize the platform, increasing organizational autonomy.
• Independent business process configuration: After training, technical teams can customize workflows to match evolving business needs without external assistance.
• Resource optimization: With properly trained in-house specialists, organizations can reduce their dependence on external consultants for minor customizations and updates.
• Improved requirement specification: Even when working with partners, clients with SimpleOne-trained staff can more effectively communicate their needs and provide clearer technical specifications.

How to Use SimpleOne Education

Here are practical ways to leverage SimpleOne Education for your organization:

1. Enroll your technical team in instructor-led training: Send your developers and administrators to a cohort-based course to receive comprehensive training with expert support, practical assignments, and official certification. This approach is ideal for teams that are heavily involved in implementation and ongoing maintenance.
2. Explore platform capabilities independently: Technical specialists can access the free pre-recorded courses to familiarize themselves with SimpleOne's architecture and available tools before committing to implementation. This helps organizations assess whether the platform meets their technical requirements.

SimpleOne Education represents the vendor's commitment to ensuring both partners and clients have the knowledge necessary to succeed with the platform. By providing structured, expert-led training, SimpleOne helps technical teams avoid common pitfalls and implement solutions that truly meet business needs.

For more information about SimpleOne Education or to register for courses, visit edu.simpleone.io.