BPM Systems vs. Low-Code Platforms: What's the Smarter Choice for Business Process Automation in 2025?

BPM Systems vs. Low-Code Platforms: What's the Smarter Choice for Business Process Automation in 2025?

Anyone who's ever tried to automate a business process knows the feeling: what looks perfect on a flowchart rarely works out that smoothly in real life. BPM systems offer a structured, by-the-book approach, but they often require you to follow the rules strictly. On the other hand, Low-code platforms promise flexibility, but they might not be the best fit for truly complex situations. In 2025, businesses need to move fast, which makes the question of "BPM or Low-code?" more important than ever.

This isn't a new debate — businesses have been facing similar choices since the early days of BPM. So, let's take a quick trip back in time to see where these systems came from and how they've changed over the years.

A Quick Look at the History of BPM

Automating business processes started long before we had the first BPM systems. Companies have always wanted to make their work more organized, but the ways they did it evolved right alongside technology.

The 1980s: Drawing Processes by Hand

Back then, businesses literally ran on diagrams. Processes were mapped out on paper, getting approvals could take weeks, and any change meant long meetings. Your main tools were a flip chart and a pencil. The closest thing to automation was the first ERP systems, but the processes themselves were set in stone.

The 2000s: The Rise of BPMN 2.0 and First Digital BPM Systems

As technology advanced, there was a growing need for a standard way to describe business processes. In 2004, the BPMN (Business Process Model and Notation) standard was introduced, giving everyone a common language for process modeling. Big tech companies like IBM and Oracle started building digital BPM systems to help businesses automate and improve their workflows.

The 2020s: Classic BPM Systems Start to Struggle with Speed and Flexibility

Today, business automation is about much more than just drawing out a process — it's about how quickly and flexibly you can change that process. BPM systems have come a long way from paper charts to sophisticated digital platforms, but as the need for speed and adaptability grows, businesses are looking for alternative approaches. That said, BPM is far from gone — it has just diversified. So, what kinds of BPM systems are there, and what are the key differences? Let's take a closer look.

Concepts Related to BPM Systems

Let's break down these concepts related to BPM systems that give companies the tools they need to implement and improve their processes:

• BPM (Business Process Management) is a management approach, a methodology for working with business processes. By applying BPM principles, a company analyzes its current processes, identifies bottlenecks, and develops improved versions to increase efficiency.
• BPMN (Business Process Model and Notation) is a standardized graphical language for modeling business processes. It's a set of symbols and rules for creating flowcharts that everyone can understand. BPMN is used to visualize your processes, making them easier for both business analysts and tech specialists to grasp.
• BPMS (Business Process Management System) is the actual software you use to automate, monitor, and optimize your business processes. It allows not only for modeling processes but also for automating their execution, control, and analysis. A BPMS integrates with your other IT systems (like CRM or ERP) to automate all kinds of tasks: handling customer requests, managing purchasing, approving contracts, dealing with tech support incidents, managing HR processes, and more.

The shift from paper diagrams and manual work to digital tools was a huge leap forward in managing business processes. BPM gave businesses a way to make their operations more transparent, but like any technology, it's not always a straight path to success. You not only have to choose the right tool but also set it up correctly to fit the company's unique way of working. Each BPM concept — whether it's BPMN for visualizing or BPMS for automating — has its own benefits and quirks. And while they can make work a lot easier, it’s important to remember that every business needs its own tailored approach.

What Problems Does a BPMS Solve?

Think of BPM systems as a multi-tool for your business: they help you get organized, automate the boring stuff, and keep track of your key numbers. Let's look at the specific problems they help solve.

1. Process Optimization

Imagine getting a vacation request approved at your company is a long, drawn-out process. You fill out a form, and then it sits on several managers' desks, getting stuck at each step. With a BPM system, you can set up a clear approval path, which minimizes delays and makes the whole process much more efficient.

2. Process Automation

BPM systems can automate those routine, repetitive tasks. This cuts down on the chance of human error, speeds things up, and makes your processes more predictable. For example, a document approval process that used to eat up a lot of time can now move through all the right steps and send out notifications automatically, without anyone having to worry about mistakes.
But it’s important to remember that these systems work best with processes that are already well-defined and follow a set script. If a process is unusual or changes all the time, automating it might require some extra work or have its limits.

3. KPI Analytics

To know if your processes are working well, you need to track your Key Performance Indicators (KPIs). BPM systems give you tools to monitor these numbers in real time, showing you where the hold-ups are and what you could improve. For example, you can use them to keep an eye on your Service Level Agreements (SLAs) to make sure you're meeting your response times or task deadlines. If you start to fall behind, the system can automatically alert the right people so they can take action quickly.

New Market Trends of 2025

The Business Process Management (BPM) market is continuing its rapid evolution in 2025, with companies actively adopting innovative technologies and adjusting to new business landscapes. Here are some of the key trends shaping BPM this year:

1. Low-Code/No-Code Solutions

According to the analyst firm Gartner, by 2025, 70% of new applications will be built using low-code and no-code (LCNC) technologies. These platforms let you create applications with very little programming, which speeds up development and means you don't have to rely as much on professional developers for everything.

2. Integration of BPM with Artificial Intelligence (AI)

Artificial intelligence is becoming an integral part of modern BPM systems. A report from the PEX Network shows that 57% of companies around the world are already using or planning to use AI in their BPM platforms. Bringing AI into the mix helps automate routine tasks, make smarter decisions based on data, and adapt more quickly to market changes.

3. Democratization of Automation

Thanks to the growth of LCNC platforms and more accessible automation tech, people who aren't developers are now able to create and set up their own business applications. This helps to close the gap between the business side and the IT side of a company, leading to faster adaptation to changing market needs and better operational efficiency.

Why BPM Systems are Embracing Low-Code

Traditional BPM systems can often be bulky and require a lot of resources to set up and maintain. This is where Low-Code comes in, offering a way to create and change applications with minimal coding.

1. Faster Implementation and Changes

In the past, making changes to a business process could take weeks or even months. You had to design complex new features, write a lot of code, and integrate it with other systems. With a low-code platform, you can use visual tools and pre-built components to make those same changes much more quickly.

2. Less Reliance on Developers

Traditional BPM systems often require a team of skilled programmers to set up and keep them running. With low-code, business analysts and other specialists who don't have deep programming skills can also build and modify applications.

3. More Flexibility and Adaptability

Combining low-code platforms with BPM systems allows you to react quickly to changes. You can add new features or adjust existing processes without having to completely rebuild your system.

4. Lower Development and Maintenance Costs

Using a Low-code approach cuts down on the costs of supporting your platform. You don't need as many highly specialized developers, updates are simpler, and making changes to your features costs less. Visual tools and pre-built components mean you can make changes faster and without a huge investment. The move to integrate Low-code into BPM systems is a direct response to what modern businesses need: speed, flexibility, and efficiency.

What Remains Beyond BPM's Reach?

Many people see BPM systems as the answer to all their automation needs. But if you look a little closer, you'll see that these solutions have some architectural limits that were baked in from the very beginning. They're great at handling standard, rule-based processes, but they quickly run into a wall when a business needs true flexibility, scalability, and the ability to build its own digital products.

The Limits of BPM Systems

BPM systems are designed to automate business processes, manage task flows, and keep operations consistent. But even with their flexibility, they have some important limitations:

• They're Not for Building Full-Fledged Business Apps

BPM systems were made to map out and run business processes, not to build user interfaces or customer-facing solutions. Their architecture isn't set up to handle the full logic of an application, complex user journeys, or sophisticated interactions. As a result, any attempt to "build an app" on a BPM system usually ends up being a compromise between what's logical and what's user-friendly.

• They're Not Great with Flexible Data and Non-Standard Objects

Most BPM systems are built around a rigid structure of lists, cards, and forms. They don't scale well when you need to bring in complex business entities, hierarchies, or objects that change dynamically. Adding new types of data or changing the structure often means calling in the developers or finding clunky workarounds.

• They Don't Offer True Platform-Level Integration

Although many BPM systems have connectors and integrations, they rarely offer the level of flexibility you need for deep, stable integration with your other systems (via APIs, Webhooks, or event models). It's especially hard to scale these integrations when your business needs change. 

• They're Not Built for Reusability

BPM systems aren't well-suited for building reusable modules, templates, or a component-based architecture. If your company has several projects with similar logic, you often have to rebuild processes or copy and paste similar diagrams by hand, without any true reusability.

• They Don't Support Hybrid Scenarios (No-Code to Pro-Code)

Classic BPM solutions usually give you two options: configure things through the user interface, or write separate scripts. They lack a single, unified environment where you can mix no-code, low-code, and full pro-code. This makes the system's development feel fragmented, slows down changes, and makes it harder to maintain.

Capabilities of Modern Low-Code Platforms

Low-code platforms are opening up new possibilities for automation and enterprise development. As some major vendors have left certain markets, there's a growing demand for solutions that let companies quickly build and change business applications without needing deep technical knowledge. These platforms offer a number of advantages:

Flexible Development and Customization

Modern platforms take a multi-layered approach to development, bringing together no-code, low-code, and pro-code tools. No-code lets you quickly set up applications without any programming. Low-code makes it easier to create business logic using visual interfaces. And for the really complex tasks, there's a pro-code mode where experienced developers can use JavaScript.

A user-friendly development environment with built-in help means you can find the information you need without having to jump between different resources. Drag-and-drop interfaces let you easily create custom forms and screens. And visual editors help you design your business processes without having to write a single line of code.

Process Automation

Along with their development features, Low-code platforms also let you automate routine tasks and approvals. Unlike classic BPM systems, these tools give you more flexibility, allowing you to adapt your processes to your specific business needs, not just to pre-set templates.

Time to Market

A lower barrier to entry means you can get your solutions to market faster — even people without deep programming skills can work with the platform. Built-in support for staging automatically packages up your changes and moves them between your development, testing, and production environments. If you run into errors when you roll out a new feature, a rollback mechanism lets you quickly go back to a stable version. And tools for merging customizations and automatically resolving conflicts simplify the work of multiple developers simultaneously.

Integration Capabilities

Modern platforms support a wide range of integration technologies so you can fit them into your existing IT infrastructure. On top of standard web protocols like REST and SOAP, they also support more complex solutions like gRPC. They pay special attention to integrating with message brokers like RabbitMQ, Kafka, and AMQP, which ensure that data is transferred reliably and quickly between your systems, so your business processes can run smoothly and without delays.

Integration capabilities with AI services are also rapidly advancing, opening new frontiers for automating routine tasks and enhancing platform functionality.

BPM systems and Low-Code platforms are both powerful tools, but they each have their own strengths and weaknesses. BPM is good for the local automation of simple, well-defined processes, but it often lacks depth and speed. Low-Code platforms, on the other hand, deliver quick results with the option for deep customization through Pro-Code, opening up new possibilities for your business. The right choice depends on your specific needs, your resources, and how much flexibility you want to have:

• If you have complex, highly formalized processes with strict rules and you don't need to worry as much about the user experience (think banking or government services), then a BPMS or a BPM module within a larger platform is a must;
• If you're automating processes that aren't standardized and change quickly, then low-code is a better fit, especially one with a visual process designer;
• Sometimes, the best solution is a hybrid: use a BPM module for your core, standardized processes, and use low-code to build your user interfaces, forms, integrations, and custom logic.