Video: MTS Bank on SimpleOne implementation in 120 days: from startup to commercial operation

At the SimpleOne DAY 24 conference, representatives of MTS Bank - Tatiana Pichugina, Head of the IT Process and Quality Management Center, and Andrey Golubev, IT management process architect - shared their experience of the project implementation of the SimpleOne ESM system. **In this video you will learn:** - How the bank realized a complete transition to the new system in a record 120 days - Peculiarities of organization of accounting of availability of configuration units (CU) - How the process of data collection and calculation of system availability is organized. - Practical experience of working with more than 1000 service requests and 8000 active users - Composition of the implementation team and peculiarities of work organization Real experience of one of the largest Russian banks in automating IT processes using a domestic solution.