CMDB
Updated at: 18 September 2024
A configuration management database (CMDB) is a database that stores and processes information about the configurations of IT services provided by an organization's IT department. ¨NBSP;The CMDB is based on a configuration model adopted by the organization that defines classes of configuration units with their possible characteristics. Typically, a CMDB contains the following data types:
- Configuration units (CIs).
- Relationships between configuration units and other objects.
- A centralized view of data about IT infrastructure elements and their status
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- up-to-date information about IT service configurations
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- increased efficiency of core ITSM practices and processes
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- the ability to use data from the CMDB to assess the risks of configuration changes and their impact on the business.