Video: Softline migrated to domestic ITSM system SimpleOne
updated at: 22 July 2024
SimpleOne presents an interview on the successful implementation of an ITSM system at Softline, a leading provider of digital business transformation solutions.
In this video you will learn:
- About the project
- Why did Softline choose SimpleOne ITSM to replace a foreign system?
- How was the process of migration and adaptation of the new system?
- What key features of SimpleOne ITSM turned out to be the most useful?
- How did the system help to optimize business processes and improve customer service?
Watch the video to learn how a large integrator successfully implemented and customized SimpleOne ITSM to meet its business objectives, ensuring quality and efficient customer service.