A unified engagement system that blurs boundaries between departments

Successful digital transformation requires a comprehensive approach, including aligning the disparate landscape of corporate information systems, as well as changing the mindset of employees and corporate culture, including breaking down existing silos between departments. 
The key steps along the way are more focused on making appropriate organizational changes and include: establishing common goals for employees, implementing a new leadership style, and selecting an appropriate tool to support enterprise information systems. The main tool should be a unified system of involvement that blurs the boundaries between departments. 
In this article, Andrei Vishnyakov distinguishes digital transformation from digital optimization, lists the tasks for digital business transformation and justifies the need for a unified system of recording and engagement.