Implementation plans

Solution Description

SimpleOne extension to automate task sequencing using table views. Allows you to customize generic queries with sequential and concurrent approvals and arbitrary forms, without using workflows. Can be customized for other processes (Changes, Incidents and other objects) if needed.

Solution functionality

Execution plans are represented as a set of tables in the system consisting of grouping of tasks, milestones and tasks to execute/concur.

Business value of the solution

Ability to customize typical queries without complex workflow. Ability to upload a sequence of steps and automate the creation of generic queries based on external data.

Media-Tel Group of Companies is a Russian integrator, software developer, and a gold partner of SimpleOne. It has experience in implementing ITSM-, ITAM-, ESM-solutions, confirmed by more than 50 successfully implemented projects. The project portfolio includes automation of internal processes, automation of services for external users, IT asset and configuration management, optimization and automation of administrative and economic activities, creation and configuration of portals, etc.