Andrey Vishnyakov
Director of Business Products at SimpleOne, ITG Corporation, ITIL Expert, SL, MP
Published Materials
AI for IT Support: Top Tools, Benefits, How to Implement in 2026
Article
Service Desk
+1
Automating the Back Office: The Role of ESM in Digital Business Transformation
Article
Development tools
+2
The Request Management System: Taking IT’s Best Practices and Making It a Universal Business Tool
Article
Development tools
+2
Essential ESM Platform Tools for Scaling the Service Approach Company-Wide
Article
Development tools
+2
What Is an ESM System and Why Your Business Needs One
Article
Development tools
+2
How ESM Shatters Corporate Silos: 5 Real-World Examples of Cross-Departmental Teamwork
Article
Development tools
+3
Hyperautomation in HR: How Technology is Changing People Management
Article
Digital Transformation
+3